You can contact Hambleton Hall by telephone +44 (0) 1572 756 991, email firstname.lastname@example.org or by post directed to the following address: Hambleton Hall, Hambleton, Oakham, Rutland LE15 8TH.
You can find Hambleton Hall at the following address, Hambleton, Oakham, Rutland LE15 8TH, United Kingdom. Click here to view a map and for directions to the hotel.
Guidelines to Staying at Hambleton Hall
Thank you for trusting us to look after you at this time. We continue to take our responsibility seriously and will continue with some arrangements, mainly to maintain hygiene and social distancing.
Please read the following short summary. We hope you will agree with us that a visit to Hambleton Hall will still be fun!
We shall continue to place sanitisers around the hotel and please wash your hands on a regular basis.
Handshakes, hugs and even kisses are allowed now – but with extreme care! We shall continue with social distancing as much as possible and hope you will not be offended.
To avoid congestion please do not arrive before 2.00 pm unless you have a restaurant reservation for lunch. Between 2.00 pm and 3.00 pm guests arriving early will be accommodated on the terrace or in the Drawing Room, Bar or Hall. We will try, but cannot promise, your room will be ready before 3.00 pm due to continued sanitising procedures.
From early 2022 it will no longer be necessary to wear face masks in indoor places.
A number of our staff are young and some of the team have not yet had the full vaccinations available. As this puts them at potential risk some shall continue to wear face protection at a safe distance.
Your bedroom will be subject to rigorous cleaning and sanitising procedures.
We make our beds with light to medium weight duvets. Should you prefer traditional sheets and blankets or hypo-allergenic bedding then please let us know prior to your arrival.
Unless instructed otherwise Housekeeping will service your bedroom in the morning and once again in the evening while you are dining.
Check-out remains at midday on the day of your departure.
Please let us know if you would like assistance with parking your car and taking your luggage to and from your bedroom. Should you prefer to do your own, just shoo us away!
As dishes are created from the freshest ingredients possible and as such our menus for lunch and dinner are produce daily.
Formal dining is back inside for both lunch and dinner. We shall continue with less tables than normal in our dining room to give guests more space. Numbers will remain restricted to approximately 30 people in the dining room. Where demand exceeds this number we shall offer two sittings starting from 6.00 pm and 8.00 pm.
Your dining requirements will have been discussed and then confirmed to you at the reservation stage. Please note, at the moment, it is very difficult for us the re-arrange dining times and guest numbers.
Principally for non-resident guests unless residents specifically reserve. Snacks and light meals may be served on the terrace or in the bar. Advanced notice of your intention to have a light meal is greatly appreciated.
Throughout the recent strict restrictions we asked our guests to pre-order before dinner and select a breakfast time. With less tables available we shall continue with this and a breakfast order form will be in your bedroom.
We have an extensive wine list so do let us know whether you wish to see one in advance and we can electronically forward a copy. Dominique, the Head Sommelier, and his assistant Ciprian will be on duty to help with any decisions or to steer you in the right direction.
This is available for teas, coffee, snacks and evening meals and will be served to your room. Should you prefer this could be placed on a stand outside your bedroom and a knock at the door will indicate its arrival.
In your bedroom will be a copy of our Things to Do Booklet, written by owner, Tim Hart. This is a great source of information on local attractions and activities and will be available from Easter onwards. Meanwhile please ask Reception to check visitor opening times etc. We also have walking directions in quiet rural areas. The best way to see Rutland Water is by bike or e-bike and the cycling centre at Whitwell (10 minutes away) is fully equipped but a collection time must be pre-booked.
The hotel swimming pool is for the private use of resident guests. It is heated from early May until mid September, early October, depending upon the weather, and is cleaned to the latest safety standards.
There are pool towels available in the small changing area and there is a loo. Please respect other swimmers and those relaxing in this area.
For further information about our policies for minimising health risks to guests and staff please see our Hazard Analysis which is posted on our website.
Access Statement for Hambleton Hall
Please find outlined below information that we hope will ensure you enjoy your visit to Hambleton Hall, regardless of whether your life is affected in some way by a medical condition, disability, impairment or specific learning difficulty.
Enquiries and reservations may be made by telephone or email. All reservations should be made in advance.
Should you require a taxi to the hotel from Oakham, Peterborough or other areas or Rail Stations or East Midlands Airport (approximately 45 minute drive), we use a reliable company on a regular basis and we would be delighted to book them on your behalf.
Directions to the hotel can be found on our website.
Arrivals drive to the front of the hotel. We have a reserved area outside the reception office which we will ensure is available for you on arrival. We also offer a valet parking service to all arrivals.
Entrance to the hotel is by way of two steps which can be covered by a portable ramp which is suitable for wheel chair access.
Your luggage will collected from your car on arrival and delivered to your room
You will be escorted to your room and shown the layout of the public areas en-route
Floor is carpeted throughout. It is suitable for wheelchairs
Accounting and credit card payment facilities are portable and brought to the guests for their convenience.
Our corridors are well lit and are either carpeted or polished stone floors which may need some guidance and assistance for people with walking difficulties. A member of staff will always be on hand to offer assistance.
Our Bar and Drawing Room is accessed directly from reception through wide doors.
Because of the nature of our external areas and garden, access is limited.
In the summer months access to the Terrace and the lower garden is via the gravel path around the west end of the house. Assistance is always available. The terrace itself is paved stone.
The Dining Areas are on the same ground floor level and are accessed along a corridor. There are a number of fire doors along the main corridor from reception to the restaurant and toilets. They are all held on magnetic catches.
We do not have a designated disabled cloakroom and listed building constraints mean the cubicles are difficult to access for wheel chair users. Entrance doors to the cloakrooms have door closers installed. However, every assistance will be given by discreet staff if required.
The fire alarm system is a continuous bell and does not have flashing lights. Assistance is given if evacuation is necessary.
There is ample movable seating and there are chairs available with or without arms. We offer assistance if the guest wishes to transfer from wheelchair to restaurant chair.
All areas are well lit. Additionally at night candles are on all tables when the wall lights are dimmer.
Full waiter service provided at breakfast, lunch and dinner
Restaurant tables are laid with white table linen
The menu is printed on cream paper and can be verbally presented if required.
The limited size of the house means that there are no bedrooms at ground floor level and all accommodation is on the first or second floors accessed by stairs or lift that will take standard sized wheel chairs. The lift door opening is 66cm. The lift has an internal width of 86cm and a depth of 62cm. Many of the bedrooms are not suitable for wheel chairs because of physical obstructions i.e. deep sided baths, steps in split level bathrooms.
Our reservation team have full knowledge of the house layout and will be pleased to discuss specific access requirements with any guest.
A small fridge would be available on request for any medication. Service dogs are welcome.
Guests with hearing difficulties need to advise us on arrival. In the event of evacuation a member of staff will go directly to their room to raise the alarm and assist as required.
We have tried to be as accurate as possible and have included as much detail as we can in our Access Statement, however we welcome your feedback to continuously improve on the information we provide.
If you require further assistance please call 01572756991 and ask to speak to the General Manager, Christopher Hurst.
Other Frequently Asked Questions
Please note all food, drink and other dining room items are subject to a discretionary service charge of 12.5% all of which is given to the whole of the team here.
We have always avoided rigid dress codes but suggest smart dress is appropriate for the dining room.
We have several valued guests who are wheelchair users. Unfortunately, the nature of our Victorian building makes it impossible to comply fully with the latest specification for full wheelchair access. Please discuss with our reception team your precise requirements or view our Access Statement on the Hambleton website.
Due to the size of the house we do not employ a Night Porter on duty throughout the night. However, we do offer emergency night service from between midnight until 7.00 am. Please let us know in advance if you plan to arrive/depart between 11.00 pm and 7.00 am so we can make special arrangements.
Canine Residents at Hambleton Hall
Set in true English countryside, dogs are very much part of life here and they are more than welcome at Hambleton Hall. However, out of respect to other house guests, the house and gardens, we ask all owners to consider the following:
Please let us know in advance if you plan to bring your four-legged friend with you. We can then have everything ready. In advance we ask that dogs are more than a year old, are house-trained and will be comfortable staying in an unfamiliar environment.
Several of our bedrooms are suitable for dogs but as they are not huge, we feel that two dogs of a medium size is the maximum. We do ask that dogs do not sleep on the hotel beds but can, if required provide suitable bedding if you are not bringing your own. We hope that owners will be taking dinner with us in the dining room but do ask that dogs are not left alone in the bedrooms. Some prefer to be safe and secure in their own cars, while others sleep in a travel cage (we have one if needed). Alternatively, if advance notice is given, we can organise a dog sitter or the staff in the office love some company in the evening if they will settle in an unfamiliar place. There will be a charge of £10.00 per night, per dog for the upkeep of the room. Any damage to furniture and fittings may be charged for.
We are a small house and a bark can travel a long way. Please may we ask that you consider our other guests during your stay.
We ask that the Drawing Room and Bar remain dog-free. However the seating area in the hall is a great place to watch the world go by – and has a great fire to warm up after a winter walk. In the summer months there is plenty of seating outside. Apart from assistance animals, dogs are not permitted in the hotel dining room.
There are some great walks around Hambleton and reception has a map and details of where to go. Being in the middle of a farming community, there is livestock in many of the footpath fields and out of respect to our farmer friends we ask that dogs are on leads when out and about.
We would be most grateful if our amicable dog-guests could refrain from using our lawns as a loo. Delightful loo areas are to be found in the slightly longer grass and field between the bottom of the gardens and Rutland Water.
Given a little notice, we can provide leads, bedding, poo bags, bowls, food and biscuits, crates & cuddly toys together with waterproof coats & towelling for muddy paws. For the owners we have Le Chameau wellies and local dog-friendly places to visit.